Booking - FAQ

 

How do I book an appointment?

You can book your appointment via Email, WhatsApp or Instagram. A consultation is required by phone, video call or at the salon prior to booking an appointment.

Where are you based?

I am a freelancer based in London but travel internationally for my clients. Brazilian Blow Dry can be done at your home or in the salon. Yuko hair straightening treatments are done in the salon due to the technicality of the process. Both services are available at Michael John salon, Chelsea, London.

Do you travel outside of London?

Yes, I charge for travel expenses + cost of the treatment. Travel time may be charged in addition, depending on your location.

Do you travel internationally?

Yes, the majority of my clients are in the Middle East and Europe. I charge for all travel expenses including train, taxi, air fare and accommodation. I also charge for travel time. Prices on request depending on your location.

How do I pay for the service?

For home and salon services, I accept payment by bank transfer, cash or card. Please note: A 30% deposit is required for salon services and is non refundable for a no show or late cancellation. A 24 hour cancellation policy applies.

Are you Covid safe and do you have public liability insurance if something goes wrong?

Yes, see my accredited certificate and policy below. I haven't had a situation in my 27 years in business where I have needed to claim on my insurance. Any unforseen issues can be resolved accordingly.

Got a burning question that's not listed here? Contact me. To see my work (before and after) please follow my Instagram account @straightenmyhair

See my Covid safety certificate and read about my Public Liability Insurance.